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Shipping, Issues, Returns & Payment

SHIPPING FLOW

Everything in this shop is made by hand and in the case of body care products, it is made to order to ensure the highest product vitality and integrity!  This means that Items ordered and paid for will ship within 3–5 business days, unless otherwise noted in description of product.

You will receive an email noting your tracking number/information once your item has been shipped. Transit time is typically 2–5 business days.

We do not offer International Shipping at this time.

Need an item, quicker? Email us at tanya@amulettestudios.com - sometimes we can accommodate rush order.

GOT AN ISSUE WITH YOUR ORDER?  

We want you to LOVE your order! If you have any problems with your order, please contact us so we can address it and have the opportunity to resolve it.

All products in the shop will vary, they are made by human hands, not machines - and we embrace our wabi sabi ways. In regards to body care products, batches will differ slightly in color and scent based on farming and environmental factors - that's the wonder of working with Nature, it's never the same!

Damages & Missing product: If you received a damaged item or your item has not arrived (please check your tracking info first!), contact us immediately at tanya@amulettestudios.com. We will happily replace any damaged items provided they are reported within 48 hours of order delivery.


REFUNDS & EXCHANGES 

Due to the nature of our products, we cannot accept returns.

We will offer a replacement or a shop credit for certain circumstances. Please send us an email at tanya@amulettestudios.com with any concerns about your purchase so we can work something out.

Please note that you are responsible for any additional shipping costs for returns + exchanges, and Amulette Studios does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Amulette Studios.


PAYMENT

You can make your purchase upon checkout with your PayPal account or opt to enter you VISA, Mastercard or AMEX.

We are located in Oregon State and have no sales tax.